The Better Business Bureau (BBB) is a national organization with a mission to promote and foster trust between businesses and consumers in the marketplace. This office is part of the Southern California regional BBB network. Businesses are invited to become accredited members after passing a set of standards that have been set up by the bureau. The standards are based on the values of excellence, integrity, teamwork, trust and respect. Consumers can also contact the office or visit the BBB website in order to research approved businesses, register complaints, view reports or participate in customer reviews.