My girlfriend and I have used Optimum customer service many times both in person and over the phone mostly to do with plan changes, new phone and upgrading the modems. Without exception that have...
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Horrible Customer service! Turned in our router and requested our service be shutoff on November 9th. When we were billed early December, I called to inquire why, I was told the don't prorate...
Worst tv or cable service I've ever had in my life. Service goes out constantly and when it is working, the stations freeze every 10 or 15 seconds making it unwatchable for a majority of the...
This is my second review of 1 star. If possible, I would give zero stars. Optimum is known to have the lowest rating for customer satisfaction. My recent experience proves that true for me. For a...
I have had very numerous internet outages today from optimum internet. Every few minutes all day long. I don't know if it is an area wide problem or the Gateway 6 new router-modem they installed...
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