Our experience with Optimum has not at all been sarisfactory. Long lasting outages, poor customer service. High monthly payments which would be more acceptable if the service was provided...
Optimum
(15)
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(15)
You have the worst customer service. You have been billing me for months for over what I should have owed. Each time I called you tell me that if I pay the amount, you are requesting I will be all...
Common thieves. The day they raised my bill from 65-80 I cancelled. They still refused and attempted to deduct 80 from my credit card. I blocked the card so the way added 10 and made it 90!...
A full day of uninterrupted service would be a start!! You should offer some refunds for the amount of time we don't have service!
Is there a negative star? Spent over 2 hours trying to cancel service because they kept passing me around from rep to rep. Finally landed on a manager who insisted that I would get 2 months free...
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