Wow wow wow wow wow! BRANDON helped me get two modems turned in from our two locations and he was probably the best customer service representative I've ever met! Thanks for handling my returns so...
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My interaction here is always good but it's simple for me when I come... 'modem issues'... replace with a new and I'm all set. I hadn't upgraded yet and was hanging on to old tech... Coming in...
Had to go to the store 3 times since staff was very un-knowledgeable (told me my bill wouldn't increase when it actually would, ....). When I pointed out they made a mistake that they said they...
My two recent experiences with Cox were nothing but painless. The first experience was to switch from modem/router and landline home to fiber and smart home phone. I saved over $75 a month! I...
Have been customers for 20+ years, and continue to have issues with the connection/speed. It's been one struggle after another.
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