Credit Union 1

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4020 Debarr Rd
Anchorage, AK 99508
+1 (907) 339-9485
http://www.cu1.org
The Credit Union 1, also known as CU1, is a nonprofit organization that offers a range of financial services and products. Established in 1952, it provides a range of savings and checking accounts. The union offers auto and real estate loans, as well as several mortgage options. The Credit Union 1 also provides certificates of deposit and individual retirement accounts. The union offers a line of insurance coverage plans. It participates in various community events and programs. The union provides direct deposit and online banking services. It maintains more than 10 branches in Alaska. The Credit Union 1 has over 55,500 members.

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Reviews

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2.0

(27)

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Judi S.
5/29/2020

I've been a customer since it was Teachers Credit Union in the 70's and I've had my ups and downs with them but consistently the 36th Ave. location has got the slowest drive through of any bank...

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Judy H.
1/19/2026

Their customer service is very bad. They do not answer emails. The wait time to speak to someone is also really bad and the title department has no clue what they are doing. Been waiting since...

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Katrinaand G.
4/25/2025

Used to be a good bank, but they've gone downhill real quick in their customer service. I was 14 days past due on my car payment due to losing my job, and they literally blew up my phone 10 times...

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michele h.
3/25/2025

CU1 issued a late fee on my annual credit card fee. I asked Jamie Keene if they can remove the late fee on 01.30.25 her supervisor Zack said no. So underhanded and immoral. So I closed my account...

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Charlotte O.
1/13/2025

If I could put 0 stars I would!! They are losing me as a member. I am not happy about a number of things. If you want to open an account DO NOT BANK WITH THIS CREDIT UNION

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"This was the first bank we went and opened an account at when Judy first moved here from Florida. 13 years later we still have our account with CU1. We've had the savings account ever since...."
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Loan agents, Automobile and consumer finance companies

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United States›Alaska›Anchorage›Credit Union 1

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